Meet the team

We're passionate about what we do and we all strive to be experts in our respective fields, spreading joy throughout our concepts.

Creative
Finance
Interior Design
Marketing
Operations
People
Programme Management
Reservations
Sales
Strategy & Insight
Technology

Creative

David Ramsbottom
Creative Director
Ben Morris
Head of Digital Entertainment
Paul O'Brien
Head of Design
Alec North
Senior Web Developer
Dee Appleby
Senior Dressing and Production Coordinator
Ciana Ayre
Dressing and Production Coordinator
Callum Rose
Games Developer
Amelia Wotton
Designer
Sophie Pickup
Head of Dressing and Production
Dalton Sowah
Games Artist
Sophie Pyke
Creative Studio Manager
Rachel Tucker
Dressing and Production Manager
Georgia Corsie
Senior Designer
Lucy Wooldridge
Junior Designer
Roisin O'Connor
Dressing and Production Coordinator
Jonah Trias
Senior Unity Developer
Sebastian Cyde
Web Developer & Tester
Andy McNeil
Senior Dressing and Production Coordinator
Matthew Snow
Designer
DIRECTION​
Brand Strategy​
Video & Animation​
Photography​
INTEGRATED​ DESIGN​
Print & Digital​
Product Design​
Branding​
DIGITAL ENTERTAINMENT​
Websites
Stories​
Games​
DRESSING & ​ PRODUCTION​
Venue dressing concepts
Bespoke production
Specialist procurement
Creative supplier management

Finance

Ross Shepley-Smith
CFO
Lucy Thompson
Head of Finance
Natalie Bish
Head of Finance
Simran Nagra
Management Accountant
Bradley Phillips
Accounts Payable Manager
Fiona Radloff
Finance Manager
Jack Ward
Senior Management Accountant
Laura Fleetwood
Director of Finance (USA)
Eloise Dawes
Accounts Payable Assistant
Betsy Neeve
Finance Assistant
Tuan Tran
Junior Management Accountant
GROWTH & STRATEGY​
Corporate Finance
Company Strategy & Structure​
Business Analysis​ ​
COMPLIANCE​
Audit & Annual Accounts​
Legal & Governance​
Insurance​
COMMERCIAL​
Budgets & Reforecasting​
Management Accounts​
Treasury Management​
PROCESSING​
Accounts payable ​
Accounts receivable ​
Reconciliations​

Interior Design

Jimmy Dare
Property Design Director
Deirdre Hayes
Head of Interior Design
Joe Roberts
Interior Design Team Manager
Alix Cumersdale
Interior Design Team Manager
Chuen Chow
Senior Interior Designer
Carys Green
Senior Interior Designer
Zoe Wood
Senior Interior Designer
Samantha Nichols
Senior Interior Designer
Rebecca Walker
Interior Designer
Esther Gorner
Senior Interior Designer
Lauren McGoldrick
Interior Design Team Manager
Ben Long
Senior Interior Designer
Bradley Butcher
Procurement Manager
Amani Khan
Interior Designer
Nora Essalhi
Senior Interior Designer
Louise Felton
Studio Manager
Jamie Bowman
Senior Architectural Technician
Victoria Sparrow
Junior Interior Designer
Sophie Tearle
Junior Interior Designer
Jenn Jedidiah
Interior Designer
FEASIBILITY / VIABILITY​
Project Viability studies
Budget Integration​
Planning & Licensing​
DESIGN MANAGEMENT​
Resource management​
Project Planning 
Project management
INTERIOR DESIGN​
Concept Development
Interior Design Schemes​
Procurement​
TECHNICAL INTEGRATION MANAGEMENT​
Architectural / Structural / M&E​
Design Coordination​
Venue Systems​

Marketing

Juliette Keyte
Marketing Director
Megan Darrall
Senior Marketing Manager
Chloe Wooldridge
Business Reporting Manager
Nikki Lowry
New Venue Marketing Manager
Andi Benson
Marketing Manager (USA)
Christopher Houston
Director Of Marketing (USA)
Bethany Kennedy
Digital Marketing Manager
Ryan Haynes
Marketing Executive
Hayley Coleman
Head of PR
Soco Nunez de Cela
Growth Marketing Director
Celine Elgrably
Marketing Manager
CONTENT​
Business Marketing​
In venue promotional assets​
Advertising (OOH)​
Activations and partnerships​
DIGITAL​
Social media​
​Website
​SEO
​Mailers & Database management​
Listings
PR​
Press Office​
Awards 
Business profiling​
NETWORK​
Research & Insights​
Guerilla marketing​
Contact building​

Operations

Dustin Acton
COO
Louis Atkins
Head of Venue Maintenance
Ludovica Pirazzi
Venue Operations Manager
Alexandros Ntentes
Venue Maintenance Assistant
Jade Curtin
Venue Maintenance Assistant
James Reilly
Venue Maintenance Manager
Arnaud Kaziewicz
Head of Food Development
Alex Marsden
Venue Maintenance Assistant
Matthew Smith
Head of Operations
Blake Swisher
Director of Operations (USA)
Mark Hamilton
Venue Maintenance Engineer
Operations
F&B Development​
Standards & Compliance​
Product Evaluation
PROCUREMENT​
Contract Management​
Relationship Management​
Cost & Revenue Management​
​ MAINTENANCE​
Maintenance ​
Facilities
Contract Management​
​ RES & EVENTS
Bookings Management​
Diary Optimisation ​
Contact flow analysis​

People

Fran Carpenter
People Director
Vikki Iggulden
Head of People
Laura Theobald
Head of Learning & Development
Anna Kelk
HR Business Partner
Alex Ciliboiu
Learning & Development Business Partner
Rebecca Love
Payroll Manager
Amber Vicknair
Director of People (USA)
Bryony Crosbie
HR Business Partner
Grace Hendy
Office and Culture Manager
Malika Halla
Head of HR Venue Operations
Bindal Lakhani
Recruitment Manager
Emily Grech
Learning & Development Business Partner
Ethan Wilford
Learning & Development Business Partner
Lizz Anthony
Personal Assistant
STRATEGY & MANAGEMENT​
Organisational design
Policy Development​
​Payroll & Reward ​
TALENT​ ACQUISITION​
Candidate engagement​
Recruitment & on-boarding
​Employer attraction ​
CULTURE & PERFORMANCE ​
Performance Management​
Well-being & benefits​
Engagement & communication
LEARNING & DEVELOPMENT​
Product & compliance training​
Management & Leadership Development
Talent Planning & Management

Programme Management

Gavin Ferris
Property Programme Director
Paul Barham
Co-founder & Director
Phil Whyte
Head of Construction
Ben Dzeve
Senior Quantity Surveyor
Vijay Dale
Senior Project Manager
Blake Bjostad
Venue Openings Project Manager (USA)
Sven Opolcer
Senior PMO Manager
Dave Smith
Warehouse Manager
PROJECT COST MANAGEMENT​
Feasibility 
Procurement
Cost Plan Analysis​
PROJECT MANAGEMENT​
Contract Management​
Compliance Management​
Warehousing & Logistics​
PROGRAMME MANAGEMENT​
Programme Strategy​
Programme Management
Function Integration​
PROJECT PORTFOLIO​ MANAGEMENT​
Scope Definition​
Cost & Time Analysis​
Resource Management​
INTERNATIONAL ​PARTNERSHIPS​
Legals & Governance
Relationship Management
Account Management

Reservations

Kate Coppinger
Head of Reservations & Events
Josephine Wisth
Reservations & Events Manager
Sandra Kaczmarek
Reservations & Events Manager
Laura Thuau
Reservations & Events Manager
Raimonda Yadav
Reservations Coordinator
Frederique Rapier
Reservations Coordinator
Shannen Dooling
Reservations Coordinator
Debbie Mbemba
Reservations Coordinator
Camilo Cardona
Reservations Coordinator
Oliver Durrant
Reservations Coordinator
Sarah Massey
Reservations Coordinator (USA)
Chelsea Koch-Bailey
Reservations Coordinator
Jo Johnstone
Reservations Coordinator
Nicolas Flores
Reservations Coordinator
Laila Begum
Reservations Coordinator
Kimberley Ordonez
Reservation Coordinator
Juste Vaskeviciute
Reservations Coordinator
Ornella Delfino
Reservations Coordinator
Roksana Dzervaite
Reservations Coordinator
Lina Sarhan
Reservations Coordinator
Karina Jirgensone
Reservations Coordinator
Tia-Jade Dugdale
Reservations Coordinator
Thorey Fridfinnsdottir
Reservations Coordinator
BOOKING MANAGEMENT
F&B Development
Standards & Compliance
Product Evaluation  
ANALYSIS
Contract Management
Relationship Management
Cost & Revenue Management
RESERVATIONS
Online Reservations
Contract Management
Chat

Sales

Juliette Keyte
Marketing Director
Lou Canakes
Vice President of Sales (USA)
Alison Pike
Head of Business Development
Amie Cracknell
Senior Business Development Manager
Sophie Beresford
Business Development Manager
Stephanie Tomkins
Business Development Manager
Mark White
Business Development Manager
Donna Barrett-Eyler
Director of Sales (USA)
Jordan Green
Director of Sales (USA)
Rebecca Troock
Business Development Manager
BUSINESS DEVELOPMENT​
Outbound corporate sales strategy​
In venue showcases​
External pop-ups​
3rd party listings​
RELATIONSHIP MANAGEMENT​
Networking events​
High net value inbound enquiries​
Reward schemes​
BUSINESS REPORTING​
CRM management​
Business reporting​
Database management
​Insights​

Strategy & Insight

Steve Moore
CEO
Gene Ball
President Electric Shuffle USA
Paul Rasmussen
Product Director
Portfolio
Product mix
Product road map
Product Life cycle
design
Product Development
Documentation
Testing and evaluation
Data analysis
Research and Insights
Value proposition
User Experience

Technology

Jason Dale
Technology Director
Dan Shapiro
Head of IT
Andy Faulkner
Software Developer
Rob Malvern
Software Architect
Simon Denny
Software Engineer
Francesco Perrotta
Tech Support Manager
Mike Palu
Integration Manager
Mason Hall
Technology Support Engineer
Alfie Alliston
Technical Support Engineer
Liam Watkins
Technical Support Engineer
Sam Tidman
Technical Support Engineer
Alex Rowe
Technical Support Engineer
Alex Tennyson-Davies
Junior Developer
SOFTWARE DEVELOPMENT​
Gaming Vision Systems​
Software Integrations​
Cloud Services​
TECH BUILD​
Hardware Configuration​
System Integration​
Venue Installation​
TECH SUPPORT​
Game Tech Support ​
Venue Tech Maintenance​
INFORMATION​ TECHNOLOGY​
HQ IT Provision​
HQ IT Tech Support​
Venue IT Support​